Discover more in our FAQ
Have a question or comment? Don't be shy: Reach out and say hi!
Support hours: Sunday-Thursday, 9am-5pm
What types of products do you sell?
What types of products do you sell?
We sell a wide range of beauty and skincare products, including serums, face oils, moisturizers, cleansers, masks, and more. All our products are sourced from reputable brands that meet our quality standards.
When will I receive my order?
When will I receive my order?
If you place your order before 8:00 PM, we’ll deliver it within 4 hours. Orders placed after 8:00PM will be delivered the next day. We currently deliver across Kuwait.
Do you charge for delivery?
Do you charge for delivery?
Yes. A flat shipping fee of 1.5 KD applies to all orders 35 KD or below. Orders above 35 KD are delivered free of charge.
Can I return a product?
Can I return a product?
We operate a no-return policy due to hygiene and product safety concerns. However, if your product arrives damaged, please contact us within 24 hours with photos of the damage and we’ll arrange a refund or replacement.
How do I know if a product is authentic?
How do I know if a product is authentic?
We source our products directly from official distributors and trusted suppliers to ensure authenticity. Your safety and satisfaction are our top priorities.
Are your products suitable for sensitive skin?
Are your products suitable for sensitive skin?
Many of the products we offer are formulated for sensitive skin, but everyone’s skin is different. We recommend checking the product ingredients and, if unsure, consulting with a dermatologist before use.