Terms and Conditions
Terms and Conditions
Last Updated: May 5th 2025
Welcome to Care! These Terms and Conditions ("Terms") govern your use of our website and mobile application ("Platform") which offer skincare and beauty products from multiple brands ("Products"). By using Care, you agree to these Terms.
1. Eligibility
You must be at least 16 years old to use this Platform. By accessing Care, you confirm that you meet this age requirement.
2. Account Registration
To access certain features, you may need to create an account. You are responsible for safeguarding your login credentials and all activities under your account.
3. Products and Descriptions
We make every effort to provide accurate product descriptions. However, we do not guarantee they are complete, current, or error-free. Products are listed as supplied by third-party brands.
4. Medical Disclaimer
The content and products on Care are for cosmetic and informational purposes only and do not constitute medical advice. Please consult a medical professional before using any product, especially if you have sensitive skin, allergies, or underlying conditions.
5. Orders and Payments
- All prices are listed in Kuwaiti Dinar (KWD).
- Orders must be paid in full at checkout.
- We reserve the right to cancel orders for any reason including availability or pricing errors.
6. Shipping
- Same-day delivery within 4 hours for orders placed before 8 PM (Kuwait local time).
- Orders placed after 8 PM will be delivered the next day.
- Delivery times may vary due to unforeseen circumstances.
7. Returns and Refunds
- We operate a no-return policy.
- Returns and refunds are only accepted if the product was delivered damaged.
- Customers must notify us of any damage within 24 hours of delivery at info@getcare.me with photo evidence.
8. Third-Party Brands
Care sells products from third-party brands and is not liable for any issues arising from their use, including allergic reactions or skin irritation.
9. Intellectual Property
All content on Care (logos, text, images, etc.) is owned or licensed by us. You may not reproduce or distribute any part without written permission.
10. User Conduct
You agree not to:
- Violate any applicable laws;
- Interfere with the Platform's operation;
- Misuse, duplicate, or exploit any part of the Platform or its content.
11. Limitation of Liability
Care and its affiliates are not liable for any indirect or consequential damages from your use of the Platform or products.
12. Indemnity
You agree to indemnify and hold harmless Care and its affiliates from any claims or damages arising from your misuse of the Platform or violation of these Terms.
13. Modifications
We reserve the right to modify these Terms at any time. Continued use of the Platform after changes constitutes your agreement to the revised Terms.
14. Jurisdiction
These Terms are governed by the laws of the State of Kuwait. All disputes will be resolved in Kuwaiti courts.
15. Contact
For questions or concerns, contact us at:
Email: info@getcare.me